Hi, I'm Benedict Tiong, you can call me Ben. Originally from Malaysia, I have spent the last 7 years in Taiwan pursuing my passion for technology. I previously graduated from NTUT and am currently an M.S. student in Computer Science at NYCU. My research focuses on Network Function Virtualization (NFV), CI/CD, DevOps, Kubernetes, and Cloud-Native Technologies.
M.S. in Computer Science
National Yang Ming Chiao Tung University (NYCU), Taiwan
- Thesis: A CI/CD Framework for Zero Downtime Deployment in Wi‑Fi Mesh Networks
- Research Focus: Network Function Virtualization (NFV), CI/CD, DevOps, Kubernetes, and Cloud‑Native Technologies
- Advisor: Prof. Chien‑Chao Tseng (Wireless Internet Laboratory, WinLab)
B.S. in Interaction Design (Media Design Division)
National Taipei University of Technology (NTUT), Taiwan
- Award: Outstanding Overseas Chinese Graduate of the Year, Presidential Award (3 Semesters)
- Graduation Project: A Location‑Based AR System for Urban Exploration and Infrastructure Maintenance
- Research Focus: IoT, Embedded Systems, Full‑Stack Development, AR/VR, Human‑Computer Interaction (HCI)
- Advisor: Prof. Lydia Hsiao‑Mei Lin
Normal High School
Sekolah Menengah Kebangsaan Tatau, Malaysia
SDN/NFV Teaching Assistant
Department of Computer Science, NYCU
- Refined labs for ONOS SDN modules to implement L2/L3 protocols, including Learning Bridge, Proxy ARP, and Unicast DHCP
- Led NFV labs on Docker‑based routing (BGP) and guided final projects on VLAN‑based Segment Routing
Software Engineer Intern
IT Department, Makalot Industrial Co., Ltd.
- Developed a Full‑Stack dashboard using Vue.js and ASP.NET Web API to streamline RBAC and system configurations
- Engineered a Dockerized OAuth 2.0 Authentication Service with JWT and Dapper ORM to secure cross‑platform ERP API access
- Implemented RPA workflows via Power Automate to trigger Microsoft Teams and Outlook alerts, reducing manual effort
Unity Software Engineer (Research Assistant)
Department of Multimedia & Game Development, MUST
- Developed an NSTC project using Unity and C#, engineering a cross‑platform system featuring 5 distinct motion‑sensing games
- Integrated Google Firebase for real‑time data synchronization to support bilingual (English/Chinese) content and learning analysis
IT Support (Work‑Study)
Computer and Network Center, NTUT
- Provided technical support to faculty members, handling PC assembly, OS installation, and troubleshooting campus network issues
- Participated in the frontend development of the campus Authorized Software Portal, improving the UI/UX to streamline software downloads
A CI/CD Framework for Zero Downtime Deployment in Wi‑Fi Mesh Networks
Master's Thesis / Industry‑Academia Collaboration with Wistron NeWeb Corporation (WNC)
- Integrated GitHub Actions with USP APIs to automate cloud‑to‑edge container delivery to Root AP via TR‑369 (USP) standards
- Developed a C‑based Controller bridging USP Agent (via UDS) to Extender APs (via TCP) for synchronized mesh updates
- Engineered Linux iptables steering to achieve zero packet loss and zero downtime during Blue‑Green/Canary deployments
Kubernetes‑based Multi‑Cluster Hybrid Cloud Management System
Industry‑Academia Collaboration with Iscom Online International Info. Inc.
- Orchestrated public cloud and on‑premises clusters using Karmada and GitOps (ArgoCD/FluxCD) for automated service propagation
- Implemented Cilium Cluster Mesh and HAProxy to enable global traffic steering, cross‑cluster failover, and firewall security policies
- Engineered a unified observability stack integrating Thanos, Prometheus, and Grafana for centralized health monitoring
Cloud Native & K8s
CI/CD & GitOps
Observability
Infrastructure & Networking
National Makerthon: Good Health and Well-Being - 1st Place
2022
Ministry of Education
Vision Get Wild XR Social Welfare Potential Award
2023
Meta XR Hub Taiwan
Intel DevCup x OpenVINO Toolkit Competition - Shortlisted
2021
Intel Corporation
5G Mobileheroes - Shortlisted
2021
Industrial Development Administration